Nick is an Inspirational Speaker, Author and Communications specialist. He has been delighting audiences for over a decade with his power to inspire action.
With his potent and unique approach to communication, Nick will not only alter the way you think, but, more importantly, transform the way you act.
Nick share’s with us all the three issues not to ignore going forward….
As organisations tread the muddy waters of returning to the office and deliberate whether compulsory attendance or flexible solutions are the way forward, there are three essential conversations that should be added to the already intriguing mix.
We know that there is massive value but understandable reticence around office-based communication, collaboration, and company socialisation following on from the pandemic years.
We know that face to face conversations, small talk and sharing ideas in a human-centric way so often trumps tech-based interactions.
How we think and how we explain our ideas has the power to separate us from our competition and can deliver immense value. With the right minds in the room and effective facilitation, amazing conversations can be forthcoming and inspirational ideas are born. Not so easy over a Teams call.
Without human-centric communication and face to face interactions that are rich in empathy, rapport and resonance we are left with a shallow pool of cheap, easy and convenient transactions. Left unchecked, we all suffer.
The lack of a human-centric approach will show up in three key areas:
- Staff Retention
For Mental Health Awareness Week the Mental Health Foundation have announced that Loneliness will be this years theme. The week will explore the experience of loneliness, how it will effect our mental health and how we can all play a part in reducing loneliness in our communities. You may still function and get stuff done over your numerous Teams calls but you are nowhere near your true capabilities.
Most organisations have fallen in love with efficiency and human interactions are far down the list of priorities. So be it. Many of these organisations will not attract or hold on to true thinkers. If you’re struggling to hold on to your staff, you already know there is trouble ahead.
Some organisations, the courageous ones, have already seen (will soon see) the unwelcome changes in the pulse of the business and the very fabric of how their teams operate. These are the companies that are worth working with.
Overcoming the anxiety of returning to the office, with its new uses and focus, and enabling everyone to embrace, engage, celebrate, and collaborate better than they have ever done is where human-centric communication finds its home. It’s no longer about slaying the metaphorical zombies, we lost that war some time ago, it’s about true connection, relationships, empathy, cohesion and enjoying each other’s company to bring out the power of the team. This is where the evolved office comes in.
One plus one plus one = many. There is massive power in the many.
We should be talking about culture (it requires proactive collaboration and conversation), about innovation (it requires availability, open discussion and group curiosity) and about retention (it’s a people thing). If these three subjects are not on your agenda, then hold tight, everything is about to change.
As the communication landscape continues to evolve at an incredible pace, any communication specialist worth their salt, has to be open to evolve, pivot and explore the ground that has yet to be trod. My book, Modern Zombies, was oddly ahead of its time and trod that uncomfortable ground. We should not fear the uncomfortable, it’s coming whether we are prepared or not.