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Nahla Summers is an internationally recognised keynote speaker, award-winning author and founder of KQ² – The Human Equation.
A thought leader in Emotional Intelligence, kindness and ethical leadership, she empowers organisations to embrace the very qualities that AI can’t replicate: empathy, connection and humanity.
With over 15 years’ experience in senior leadership roles across global businesses, Nahla now works with forward-thinking organisations to reshape leadership culture. Her keynotes challenge conventional thinking, inspire genuine reflection and equip audiences with practical tools to foster trust, resilience and well-being at every level of business.
Nahla’s own journey was transformed by an act of kindness following personal tragedy. This moment sparked her mission to explore how kindness can fundamentally shift corporate culture. She went on to found the social initiative Sunshine People CIC and completed a Guinness World Record journey, replacing sponsorship with 250,000 acts of kindness.
She is the author of A Culture of Kindness and the forthcoming The Zero Burden Business, both of which advocate for purpose-driven, people-first leadership. Through her talks and consultancy, Nahla helps teams navigate the complexity of a tech-driven world by harnessing the most powerful asset they already have – their humanity.
With her blend of captivating storytelling, deep insight and real-world experience, Nahla leaves a lasting impact on audiences across industries. Whether speaking at leadership summits, corporate events or global conferences, she delivers talks that are not only inspiring but truly transformative.
A framework designed to help leaders and teams navigate an AI-driven world with emotional intelligence, selfawareness, and human connection.
KQ = Kindness Quotient.
KQ² = Y × X
Y = You: self-awareness, emotional regulation, mindset
X = Others: how you communicate, collaborate, and lead
Leaders must begin with Y, developing their awareness and self-management, before they can truly influence X, their relationships and teams. This dual focus builds trust, emotional intelligence, and resilience at scale.
This raises the level of KQ every leader and doubles down on exceptional workplaces.
Leading through ethical dilemmas and generational shifts.
Aligning self-development with team interaction.
Real-world case studies proving kindness is a business multiplier.
How EQ impacts performance, trust, and engagement.
Explore empathy and human insight in the age of automation.
Nahla personifies the mission of kindness that she is so committed to. From our pre-chat before recording she was extremely considerate to ensure her messaging, stories and content would suit our aims. Upon meeting Nahla, she was easygoing and an absolute natural when she got into the podcast seat. The conversation with Gail for the Switched on Podcast is all about changing behaviour and mindset across BT and beyond, and this episode is going to have a huge impact in helping our colleagues to understand why practising kindness is important and how they can kick start their journey in doing so – we cannot wait for its release!
Working with Nahla was a terrific experience, and truly made an impact on the way in which we hoped to introduce kindness into our ‘way of life’ as a team. The way in which Nahla sought to understand the context, our objectives and how she might best align resulted in a powerful session that continue to influence our way of doing good business, supporting our people and achieving our goals for some time to come. I would highly recommend businesses engage with Nahla; bringing another, but critical lens, to how teams operate, contribute, and engage with wider business objectives – truly making a meaningful impact on self and others – very thought provoking.
