Antoni Lacinai

Keynote speaker, author, executive communication coach & The Workplace Communication Expert – Helping you with your employee engagement, leadership communication & customer focus.
FEE : £3k – £5k,
£5k – £10k+
Virtual: £3k-£5k
In-person: £3k-£5k, £5k-£10k

TOPICS:

Antoni Lacinai brings global insights on how to lead, serve and collaborate for higher engagement and success.

Antoni Lacinai is an international keynote speaker, author, columnist, and a frequent guest on National Swedish TV. He has spent more than 30 years deciphering the mysteries of outstanding workplace communication, motivation, and engagement.

Antoni works at the cross-point of leadership communication, customer focus and employee engagement. He support’s conscious leaders and teams who want to supercharge their employees and be world-class communicators, so that they can reach their potential of sustainable growth. Antoni delivers with high empathy, energy and clarity. He facilitates high engagement, peak performance – and more fun at work.

Antoni comes from leading roles in large international companies before starting his own business in 2006. Antoni has studied psychology, leadership, motivation, mental training, performance development, micro expressions, NLP, coaching, DISC, Consciousness and the brain etc., with great satisfaction. He lives in Sweden but has a global outreach.

Antoni is equally comfortable delivering in-person as virtual.

Book Antoni Lacinai

“I just want people to get along”

Below you will find the 4 keynotes Antonio give’s – with the same goal: To build relationships, get along, and work toward the same goals. To engage, lead, collaborate, and serve.

Featured Topics Include:

1
Employee engagement

We know that employee engagement overall is too low in many countries. A minority feels really motivated and engaged, happy to come to work and perform at their best. On the other end of the scale you have the saboteurs who spread their poison and make everyone around them feel miserable. They will decrease the overall productivity by a third if they are left to their own actions.

So how can your organization increase peoples’ positive feelings toward your workplace? How can you boost collaboration and elevate the motivation? The key is in how you and your colleagues communicate with each other.

In Antoni’s keynotes, you will get insights on:

• Why teams and organizations get stuck on the wrong level of engagement
• What the best teams do to outperform the rest.
• Where Gallup is right – and wrong – in their analyses of employee engagement
• Why your brain needs a green light to be productive, creative and constructive
• The three superpowers of communication and how they are real game changers
• Up to 20 Communication insights and concrete tips

2
Leadership communication

Out of 55 criteria of employee engagement, 37 is due to the closest managers behavior You matter! You influence more people and the way you communicate will make a bigger impact than most of your team members. Great communication leads to higher motivation, performance and ultimately a better result. As a leader you want to communicate with high energy, empathy and clarity, both online and on-site. The latter is even harder. Antoni has to date asked almost a thousand managers of the challenges with virtual leadership.

In Antoni’s keynote, you will get selected insights on:

  • Why it matters that everything about you communicates
  • Why Empathy is a game changer or show-stopper
  • How Energy and Clarity affect engagement
  • Why a focus on only efficiency will backfire
  • The 7 E’s of executive excellence
  • The challenges with virtual leadership
  • The three levels of listening
  • How to have brave conversations
  • How you can lead effective meetings, analog or digital.
  • How to agree on high performing, meaningful goals, and increase motivation
3
World class customer meetings

In a famous IBM study, 80% of the companies claimed that
they had a better customer service than average. Only 8% of
their customers agreed…

Building trust and giving excellent customer experience have
never been more important. Still, many companies fail. Go to
a trade show and see how the stand staff behaves. Go to a
retail store or a hotel and see how the staff act. Contact a
customer service department and complain about something.
Very soon you will find out if this is a great customer centric
business or if there is a no-can-do, low-ceiling company
culture.

In Antoni’s keynote, you will get insights on:

• Why bad customer service is a sign of bad leadership
• The power if first impressions
• A uniquely simple customer conversation formula
• The three ways to build rapport with a client
• The three levels of listening
• Why sympathy is bad, and empathy is good.
• Why you should talk value instead of features
• How to get a commitment from a client
• How you keep things simple, not stupid
• Why PowerPoint is a real downer
• Why you end up with only two kind of customers if
you give awesome – or really bad – service

4
Set goals! Get goals! Have fun!

Goal psychology reveals that if you set a proper goal you will increase your performance by 15-30%. That is a lot! But what is a proper goal and how come so many people are afraid of goals, tired of goals or simply confused by what a goal really is?

It is time now to elevate your game and set goals, get goals and have fun during the journey.

In Antoni’s keynotes, you will get insights on:

• Why so many people don’t like goals
• Three different kind of goals
• A unique goal setting model for high performers
• An effective motivation formula
• 7 motivational boosters

1
Employee engagement

We know that employee engagement overall is too low in many countries. A minority feels really motivated and engaged, happy to come to work and perform at their best. On the other end of the scale you have the saboteurs who spread their poison and make everyone around them feel miserable. They will decrease the overall productivity by a third if they are left to their own actions.

So how can your organization increase peoples’ positive feelings toward your workplace? How can you boost collaboration and elevate the motivation? The key is in how you and your colleagues communicate with each other.

In Antoni’s keynotes, you will get insights on:

• Why teams and organizations get stuck on the wrong level of engagement
• What the best teams do to outperform the rest.
• Where Gallup is right – and wrong – in their analyses of employee engagement
• Why your brain needs a green light to be productive, creative and constructive
• The three superpowers of communication and how they are real game changers
• Up to 20 Communication insights and concrete tips

2
Leadership communication

Out of 55 criteria of employee engagement, 37 is due to the closest managers behavior You matter! You influence more people and the way you communicate will make a bigger impact than most of your team members. Great communication leads to higher motivation, performance and ultimately a better result. As a leader you want to communicate with high energy, empathy and clarity, both online and on-site. The latter is even harder. Antoni has to date asked almost a thousand managers of the challenges with virtual leadership.

In Antoni’s keynote, you will get selected insights on:

  • Why it matters that everything about you communicates
  • Why Empathy is a game changer or show-stopper
  • How Energy and Clarity affect engagement
  • Why a focus on only efficiency will backfire
  • The 7 E’s of executive excellence
  • The challenges with virtual leadership
  • The three levels of listening
  • How to have brave conversations
  • How you can lead effective meetings, analog or digital.
  • How to agree on high performing, meaningful goals, and increase motivation
3
World class customer meetings

In a famous IBM study, 80% of the companies claimed that
they had a better customer service than average. Only 8% of
their customers agreed…

Building trust and giving excellent customer experience have
never been more important. Still, many companies fail. Go to
a trade show and see how the stand staff behaves. Go to a
retail store or a hotel and see how the staff act. Contact a
customer service department and complain about something.
Very soon you will find out if this is a great customer centric
business or if there is a no-can-do, low-ceiling company
culture.

In Antoni’s keynote, you will get insights on:

• Why bad customer service is a sign of bad leadership
• The power if first impressions
• A uniquely simple customer conversation formula
• The three ways to build rapport with a client
• The three levels of listening
• Why sympathy is bad, and empathy is good.
• Why you should talk value instead of features
• How to get a commitment from a client
• How you keep things simple, not stupid
• Why PowerPoint is a real downer
• Why you end up with only two kind of customers if
you give awesome – or really bad – service

4
Set goals! Get goals! Have fun!

Goal psychology reveals that if you set a proper goal you will increase your performance by 15-30%. That is a lot! But what is a proper goal and how come so many people are afraid of goals, tired of goals or simply confused by what a goal really is?

It is time now to elevate your game and set goals, get goals and have fun during the journey.

In Antoni’s keynotes, you will get insights on:

• Why so many people don’t like goals
• Three different kind of goals
• A unique goal setting model for high performers
• An effective motivation formula
• 7 motivational boosters

Individual-Speakers-Quote

Thank you Antoni for a very inspiring speech! It's crazy how your energy translates just as well on screen as on a live-stage!

Lauri Sallantus - Speakers forum Finland

Individual-Speakers-Quote

Your Keynote was entertaining, energetic and perfectly tailored to out audience. One of the best keynotes we’ve had!

Petra Sjostrand Kvick - Ingelsta shopping, Sweden

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