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Anastasia’s mission is to change the way companies treat their clients and employees worldwide.
Her passion and energy for service ignites leaders to make change needed and possible.
A US Certified Customer Experience Executive, Anastasia has started a Customer Service Revolution in the country where the word ‘serve’ does not exist in the language (Ukraine).
She started as an assistant to CEO of an international airlines and did not like the way they treated their passengers (of course). Later, she worked as an Executive for major tour operator and was looking for a systematic way to transform customer experience. She is a Certified Customer Experience Executive (CXEA, OH, USA), she has been certified personally by John DiJulius – the authority on Customer Service.
As a professional keynote speaker and consultant, Anastasia uses her experience and multicultural background to help audiences around the world to get inspired to provide ultimate service and to build a system around what seems to be a ‘pink fog’, i.e., customer service. Her cross-cultural experience helps to better understand why your employees are struggling to provide great service.
Anastasia takes audiences on an entertaining and engaging journey that reveals why it is so hard to give our best to clients and why as leaders, we struggle ‘making our employees’ provide World Class Service. With her unique and mind shifting keynotes, breakouts, and training programs, she opens participants minds and hearts and gives them a clear system on improving customer service for good.
She’s so real! Expressive, impressive and straightforward, Charming, fun and intellectually stimulating. Inspirational and Devastatingly honest speaker
Credit Agricole
The most charismatic speaker on customer service I’ve ever seen
MaxMara
Inspirational Speakers has been providing high profile keynote speakers and entertainers for over 25 years.
ADDRESS :
STRATFORD-UPON-AVON, CV37 1RD
PHONE :
020 7993 2724
Sporting Champions introduces world class Inspired Athletes for the Schools and the education sector.
Inspirational Speakers has been providing high profile keynote speakers and entertainers for over 25 years.
Sporting Champions introduces world class Inspired Athletes for the Schools and the education sector.
WEBSITE BY BEECH WEB SERVICES.
