Anastasia Vladychynska

The World’s Service Coach, Corporate Culture Expert, Service Revolutionary
FEE : £1k – £3k,
£3k – £5k+

TOPICS:

Anastasia’s mission is to change the way companies treat their clients and employees worldwide.

Her passion and energy for service ignites leaders to make change needed and possible.

A US Certified Customer Experience Executive, Anastasia has started a Customer Service Revolution in the country where the word ‘serve’ does not exist in the language (Ukraine).

She started as an assistant to CEO of an international airlines and did not like the way they treated their passengers (of course). Later, she worked as an Executive for major tour operator and was looking for a systematic way to transform customer experience. She is a Certified Customer Experience Executive (CXEA, OH, USA), she has been certified personally by John DiJulius – the authority on Customer Service.

As a professional keynote speaker and consultant, Anastasia uses her experience and multicultural background to help audiences around the world to get inspired to provide ultimate service and to build a system around what seems to be a ‘pink fog’, i.e., customer service. Her cross-cultural experience helps to better understand why your employees are struggling to provide great service.

Book Anastasia Vladychynska

Anastasia takes audiences on an entertaining and engaging journey that reveals why it is so hard to give our best to clients and why as leaders, we struggle ‘making our employees’ provide World Class Service. With her unique and mind shifting keynotes, breakouts, and training programs, she opens participants minds and hearts and gives them a clear system on improving customer service for good.

Featured Topics Include:

1
How to become a truly customer-centric company
2
How to change a company that doesn’t want to be changed
3
Dealing with uncertainty: 5 lessons from the country that’s always in turbulence
4
How to start a company service revolution
5
Becoming a zero risk company: Why world-class companies are zero risk to work with
6
How to revamp your customer service
7
Revolutionize your company
1
How to become a truly customer-centric company
2
How to change a company that doesn’t want to be changed
3
Dealing with uncertainty: 5 lessons from the country that’s always in turbulence
4
How to start a company service revolution
5
Becoming a zero risk company: Why world-class companies are zero risk to work with
6
How to revamp your customer service
7
Revolutionize your company
Individual-Speakers-Quote

She’s so real! Expressive, impressive and straightforward, Charming, fun and intellectually stimulating. Inspirational and Devastatingly honest speaker

Credit Agricole

Individual-Speakers-Quote

The most charismatic speaker on customer service I’ve ever seen

MaxMara

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