Tom Goodwin

AI is such a profound and exciting toolkit of technologies that it’s easy to use it wrong.

Sprinkling AI to lubricate existing roles, business models, structures, and workflows is not understanding what it is.

We need to use AI in bold, ambitious, and empathetic ways to rethink our core business proposition.

In this session, Tom explores questions like:

• What can you do that you did not do before, because it was too slow, hard, expensive?

• How does AI change the way customers and consumers behave? What new threats and opportunities does this create?

• How can AI change the way you train talent? What domains are priorities for AI? What should be ignored?

A provocative presentation that outlines and simplifies key themes and trends of vital significance to leaders.

We are in a time of seemingly constant change, uncertainty, volatility, and confusion, not least because every technological trend is labelled the next big thing.

Some technologies are so profound that they don’t just enhance what we do—they require us to rethink what we do and how we do it.

In this 50-minute custom session, Goodwin presents insights and offers clarity on the new realities of business, contextualised by the macroeconomic climate, new consumer behaviours, and emerging technology trends.

This bespoke presentation and Q&A session can cover elements such as blockchain, quantum computing, artificial intelligence (AI), the implications of 5G, cryptocurrency, voice interfaces, advanced robotics, and drones. It also considers the growth of marketplaces, the rise of eCommerce, open ecosystems, changing regulations, and more.

The key to technology is never just what it is, but how deeply it’s applied and how well it’s integrated.

Drawing from his ongoing research on the world’s most innovative companies, this is a clear and concise presentation exploring culture.

What has propelled you and your company to succeed so far may not be what’s needed to thrive in the future. In a world of fast-moving startups and the erosion of incumbents’ advantages, what’s required is a new mindset for growth and change.

At the same time, the values your company was built upon, the qualities it embodies, and the strengths your people channel daily may be exactly what needs to be reinforced to stand out and make an impact.

Building your culture—and meaningfully aligning it both internally and externally—is the most important way to create a platform for the future. This presentation explains how.

Technology has profound implications for many markets. It changes the paradigms upon which financial products, experiences, and regulations have been built, alters our perception of competitive threats, and transforms our understanding of consumer behaviours. It also opens up radically new possibilities for the years ahead and a range of opportunities to tap into now.

From insurance to lending to digital wallets and beyond, players across all aspects of finance are set to be transformed by new technology, evolving regulation, and shifting consumer behaviours.

Goodwin explores how trends such as API-based thinking, blockchain, emerging technologies, and the no-code movement are shaping the future of finance. He examines the strengths businesses have in the current landscape and what can be done to increase their impact immediately.

This presentation provides a comprehensive look at the altered retail environment of the post-pandemic world. It focuses on new consumer behaviours and business models that are here today, highlighting key trends for the medium-term future.

This is an entertaining and inspiring deep dive into what matters most in the world of retail. Retail is changing—how people buy, why they buy, and how things are made are all undergoing radical transformation, revealing huge possibilities for those who are more ambitious.

Themes explored can include disintermediation, shoppable media, personalisation, influencer commerce, the implications of voice interfaces and automation, and more, depending on specific needs.

So far, the first wave of eCommerce has been about taking the products, structures, workflows, packaging, and business models of the pre-digital age and augmenting them with new technology.

What happens when we build with more ambition, more empathy, and more imagination for greater future growth?