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Belinda Parmar uses the science of empathy to change the way companies transform their organisations focusing on leadership, communications and operations.
Belinda Parmar OBE is the creator of the Global Empathy Index which was published in the Harvard Business Review- the first index to measure empathy and inclusion at scale. She has just developed the new Empathy Index powered by AI which combines large language models with sentiment analysis while using human intervention to deliver an empathy ranking for companies.
Belinda works with large companies to implement hundreds of ‘nudges’ and interventions that organically build an empathy revolution and give people simple practical ways they can create more inclusive cultures. Her focus is on belonging and diversity and creating more courageous cultures.
Belinda was Empathy-In-Residence at Barclays, Lloyds and Centrica and she created the first ever Empathy Hub in Europe’s largest bank. Belinda was chosen in 2019 to speak at Davos as she is a Young Global Leader for the World Economic Forum. Belinda is currently advising AGL in Australia.
Belinda Parmar was awarded an OBE in 2015 by the Queen for her services to women in technology. In 2020, she was chosen as one of the top 20 Global Public Figures in Diversity and in 2021 she was voted a top 20 Diversity Champion.
Belinda has a law degree and a languages degree and believes that the magic in companies happens when you combine rational and emotional thinking to drive change. Belinda is also the author of Little Miss Geek which is used in schools to inspire young women to become tech pioneers and was shortlisted for Woman of the Year 2022 in the Women in IT Awards.
How the world of work has transformed, the role of Empathic AI and what this means for leaders.
The difference between empathy and sympathy and how you can be empathic whilst building a culture of accountability.
Examples of how I have embedded empathy-at-scale at some of the biggest companies in the world using behavioural science and ‘empathy nudges’ with my clients and measured the commercial impact.
How the world of work has transformed, the role of Empathic AI and what this means for leaders.
The difference between empathy and sympathy and how you can be empathic whilst building a culture of accountability.
Examples of how I have embedded empathy-at-scale at some of the biggest companies in the world using behavioural science and ‘empathy nudges’ with my clients and measured the commercial impact.
Belinda is a true expert when it comes to Empathy, but her super-power is bringing this to life within a corporate environment."
AB-InBev
Belinda’s talk was very inspiring and crucial for MF Brands Young Talents to
understand the power of empathy in the performance of our business."
Lacoste
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