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Justin Hughes is a former fighter pilot, Executive Officer of the Red Arrows, seasoned corporate leader, and current biotech entrepreneur.
Justinโs delivery style is both engaging and insightful, drawing on first-hand experience in some of the most demanding operating environments. His passion for high performance, developed through over 250 air displays with the Red Arrows, underpins his BETTUR (Better Understanding of Reality) model, which focuses on planning, execution, and adaptation in situations characterised by ambiguity, imperfect information, rapid change, and intense pressure.
Since leaving the RAF, Justin Hughes has advised clients such as Microsoft, the United Nations, and Mercedes Formula 1 on organisational effectiveness. He is also a regular contributor to BPโs global Leading in Operations programme. As the author of The Business of Excellence (Bloomsbury, 2016), Justin has been featured in major publications including the London Evening Standard, Director Magazine, The Daily Telegraph, and The Independent, and has been interviewed on BBC Worldโs Talking Business, BBC Breakfast, and GB News.
In the midst of what he describes as an intellectual mid-life crisis, Justin earned an MBA from London Business School and an MSt in International Relations from the University of Cambridge, both with Distinction. While his original thesis plan on pandemics in 2017 seemed less relevant at the time, he shifted his focus to analysing the threat posed by cryptocurrency to the financial systemโan insight that has since yielded a 1000% return on his modest ยฃ30 investment.
Highly engaging introduction to the key drivers of high-performance cultures based on 20 year+ entrepreneurial and corporate experience, preceded by 12 years as a fighter pilot and Executive Officer of the Red Arrows (250 displays).
Take-aways:
โข Hire on attitude AND skill, but if you had to chooseโฆ
โข Communicate not just what, but why
โข Know what ball you canโt aDord to drop
โข Build an environment where people have the REAL conversations
At its heart, leadership is about exhibiting a set of behaviours such that others choose to follow you of their own free will. If they follow for a different reason, itโs probably seniority (ie they have to โ thatโs not leadership). Itโs bringing people on the journey with you and is distinct from working out the journey and the ability to execute.
Takeaways
โข Leadership is primarily a moral and emotional activity
โข Managers are inevitably placed in the middle of wanting to be good people leaders but getting measured solely on task delivery
โข You will be judged on what you stand for in difficult situations
Managing risk at a strategic level is about dealing with ambiguity. To do so, we need to gain a โbetter understanding of realityโ by mitigating cognitive and motivational biases. The most powerful tool to do this is to leverage the cognitive diversity of the team more effectively.
Takeaways
โข Weโre not as good as applying judgement as we like to think
โข However, awareness of subconscious biases and tools to address can help significantly
โข The โcrowdโ is generally wise but only when there is an eDective process to extract that collective wisdom
Good decision-making under pressure is not genius; itโs largely due to thought and preparation. We need to equip people with the decision-making tools and then empower them (ie not blame them for adverse outcomes) to use them.
Takeaways
โข Pre-plan responses to predictable situations
โข Use dynamic rehearsal to prepare for semi-predictable situations
โข For the completely unpredictable, know what ball you canโt afford to drop
Resilience is not magic or just in some peopleโs DNA. For sure, some will be more naturally resilient, just like some are more natural leaders. However, everybodyโs ability to ride out hard times and perform under pressure can be enhanced through the right mindset and the use of mental models and tools.
Takeaways
โข Believe that you will prevail in the long-term, but deal objectively with your short-term reality
โข Stress test the assumptions behind your thinking
โข Reframe the situation based on more realistic assessment
Feedback was massively positive and some of the best weโve had
A year on and we still use the language and some of the principles