Good business development requires a great Business Development Strategy.
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James Nathan is a leading keynote speaker in service excellence and business development, known for helping organisations transform their client experience and grow through tailored, actionable strategies.
With a career that spans accountancy, recruitment, and sales, James has built, grown, and sold highly successful businesses by mastering the art of delighting clients.
Drawing on decades of hands-on experience, James delivers engaging keynotes and workshops that inspire teams to deliver exceptional, personalised service, increase referrals, and foster long-term customer loyalty. His signature sessions, including Super Soft Selling and Referral Revolution, are designed to build confidence, enhance communication skills, and give people the mindset and tools to thrive in service-led environments.
Whether speaking on leadership, networking, sales or client development, James equips audiences with real-world insights and practical steps to boost performance. His warm, relatable style and genuine passion for helping businesses succeed make him a favourite at conferences and corporate events across the UK and beyond.
Book James Nathan if you’re looking for an expert who will energise your team, shift their thinking, and show them how to create unforgettable client experiences that deliver lasting results.
Super Soft Selling ™ is consultative sales skills workshop designed to build confidence, overcome fears and concerns and provide real world skills specifically for a business services environment.
The focus is on a consultative and soft selling approach whilst building lasting and trusting client relationships.
Good business development requires a great Business Development Strategy.
Do you truly understand how business development works, who is your ideal client and what message you need to be telling them. Then, where and how to focus your effort? If your answer is no, or maybe, or I’m not sure, then I can help.
Networking means many things to many people. At one end of the scale it’s a nerve racking experience that you put yourself through, and for others it’s a fun and exciting opportunity to meet new people.
Where ever you fit within this range, it’s important to make sure that you are getting the most from every networking opportunity, meeting the right people and making the right impression.
Good Service is a given, and great service gets talked about. But outstanding, amazing service is something your customers will shout about.
Being the best at what you do is no longer good enough. In a world where your competition is literally a click away, being one of many gets you nowhere. You need to be the only one people talk about, the only one people recommend.
This thought provoking keynote has audiences enthralled from the very start as they discover the power of delight that comes from thoughtful personalization, and excellent service, as well as gaining practical examples that have instant application in their business lives.
You can’t be just one. You have to be the only one!
This speech delivers immediately actionable outcomes and the opportunity for long term positive change. Perfect for any business looking to dramatically improve their referral, service and conversion rates.
As with all James’s presentations, the content will be tailored to your specific business situation, and event objective.
A charismatic presence with thoughtful content, producing motivational presentations.
Insightful content, articulated it in a manner that was easy to understand…. James’ passion radiates out from the moment you meet him
