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Ruby Wax’s Areas of Expertise

Workshops include, practical exercises to help leaders viscerally feel the difference between talking ‘at’ someone rather than ‘with’ someone. Participants learn to be more aware of how other employees, clients and partners perceive them and therefore how to present a more human face, utilising humour, curiosity, empathy, intuition and honesty.

Executive coaching.

Developing emotional Intelligence – developing skills in self awareness, self-management, social awareness, genuine listening and social
management. and ‘working the room’

Inspirational and motivational speaking.

Working under stress while keeping the organisation positive and creative.

Using humour in leadership.

Creating trust in relationships.

Creating courageous conversations

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Using change to your advantage - how to re-invent.

 

Breaking down the barriers between employees and leaders.

Business is all about trust, without it you don’t inspire, motivate or increase productivity. Many leaders are cognitively brilliant, it got them where they are but they may have few skills at gaining trust and creating a relationship. The ongoing theme of dissatisfaction within organisations is that employees feel their leaders are too remote. Some leaders say they weren’t born with communication skills; we weren’t born knowing calculus or how to play tennis either, these skills of relating can be learned like exercising a muscle.

Ruby teaches leaders how to develop this muscle when they are communicating 1-2-1 or in front of large groups using the following five disciplines:

1. Self-awareness: Falling Awake. Before you can understand what someone else is thinking and feeling you have to be aware of yourself and your thoughts and feelings. Leaders high in emotional self-awareness are attuned to their inner signals.

 

2. Self-management: Using the Brakes. Leaders with self- control find ways to be in command of their own impulses by being aware of their own habits. It’s about knowing how to stay calm in a storm so their emotional state doesn’t infect the organisation.

 

 

3. Social awareness: Reading the Room. The leader is aware of each person’s emotional signals, sensing what the other person is actually trying to say, under their words.

 

 

4. Relationship management: Working the Room. The leader can adjust their style to shape the outcome of a social interaction sensing what the other person needs moment by moment. When needed the leader can be understanding, commanding, humourous or inspiring.

 

 

5. Audience management: Stand up. The leader can create a relationship when communicating with a large audience using all of the above techniques.

After three decades working on stage, television and radio, both performing and writing, Ruby Wax has changed direction. Having completed an MSc in Psychotherapy, Ruby now provides workshops to corporate leaders enabling them to come to a deeper and more direct level of communication with their clients and colleagues. The workshops combine humour with scientific and theoretical learning and practical exercises. Participants leave with a set of tools to help create a climate of positivity, creating more effective teams of people, directly impacting their organisation.

Ruby Wax draws on her 25 years of interviewing experience to facilitate leaders from organisations as diverse as Skype, Deutsche Bank and the UK Home Office.

Her workshops include clips of interviews with Madonna, Imelda Marcos, Hugh Hefner etc. Ruby deconstructs these clips, demonstrating moment by moment how she gets under the skin of these individuals, relating to them on a human level, breaking down the facade.

Workshops also include, practical exercises to help leaders viscerally feel the difference between talking 'at' someone rather than 'with' someone. Participants learn to be more aware of how other employees, clients and partners perceive them and therefore how to present a more human face, utilising humour, curiosity, empathy, intuition and honesty.

SKYPE
Ruby the leader made a huge difference to the experience. Brilliant comic timing aside, she has a no-holds-barred approach to communication and a strong desire for feedback, which made the whole experience feel a lot more open and comfortable. The huge cultural mix also meant it was important to have someone competent at communicating without shyness or reservation.
Colin Graham, Product Manager, Skype

 

Thank you for spending two days with us in Tallinn [Latvia] and being such a great host for the meetings while dealing with dead-fish pastry, snow blizzards and silly hats! Your style and approach went down really well. 
Michael van Swaaij, CEO, Skype

 

Ruby did a great job getting people to open up and focus on where we are. It was very refreshing. She found the right tone between sceptical and conciliatory. You go offsite to get people to think differently. Having someone from outside like Ruby really helps!
Rodrigo Madanes, Chief Product Strategist, Skype

 

 

Ruby was simple, direct, and practical. Instead of dwelling on issues, she prodded me by saying - OK, try this.  I found her approach very helpful.  She’ll be pleased to know that I have had some good results from that trying:-) I would like to have another session with her.”
Suchi Mukherjee, Head of User Experience and Communications, Skype

 

 

DEUTSCHE BANK
A fantastic experience: I learned some new communication skills that will be useful and unique in their applicability.

 

 

KIDS COMPANY
Ruby Wax is widely know for the quickness of her wit, and humour, but in addition she has extraordinary intellectual ability and is very astute about human behaviour and psychological functioning. Her intelligence is breathtaking; she is guaranteed to leave the listener with something to be treasured.
Camila Batmanghelidjh, CEO, Kids Company

 

 

PROMETHEAN
Thank you so much for all your hard work in providing us with a superb input and support at the Promethean event. Jean Yves [CEO] was keen that your involvement should continue into the next meeting. You brought JY alive in front of the very people who most need to know him well, and safely!
Mark Hamlin, Organisation Resource Limited

 

 

ROYAL MARSDEN NHS TRUST
Ruby’s compassion, empathy and good humour shine through. She is an excellent communicator and the women in the groups we worked with always ask after her and want to know when she is coming back to The Royal Marsden. It was a fantastic experience working with her and I am sure she will be a great spokeswoman for the issued raised by living in the twenty-first century.
Natalie Doyle, The Royal Marsden NHS Foundation Trust

 

 

HOUSE OF LORDS SPEECH
Thank you so much for your wonderful speech at the OXPIP [Oxford Parent Infant Project] lunch. I have received so many calls and messages from guests saying how you brought the subject of attachment alive in such an entertaining way.
Andrea Leadsom, OXPIP Chair

 

 

HOME OFFICE
A thoughtful and thought-provoking morning. Ruby provided some real insights—relevant both to work and wider life.

Excellent timing in terms of my personal needs. Some very practical advice and techniques. Because it’s such a short intervention, I think having Ruby was very important “ it maximized the impact for the long term.

I instantly used this, having to lead a difficult Friday afternoon workshop. And because I concentrated on ‘experiencing the moment’ I didn’t fall apart when the going got tough i.e. what I learned really helped me not to panic. I have also used it since, practising breathing before presenting to the Board. Very useful.

This was more like a Workshop or a Masterclass than anything I have experienced since I joined the Home Office—and I welcome that greatly. It provided me with direct lessons and tips around communicating and focus. But, perhaps of more value, it has caused me to look harder at some of my habits, behaviours and attitudes.

I really do hope that this, or something similar, does run through SCS [Senior Civil Service] and beyond. Stress management and interpersonal skills are imperative for good performance and good leadership.